Frequently asked questions from customers like you?
How will my
package arrive? What is the return address on the outside?
are shipped same-day by US mail unless specified otherwise. All Orders are packaged in
discrete plain packages or boxes. There is no way to tell what the contents of
the package are, not even your postman will know what's inside! The Rip n Roll name will not
appear on the outside of your package. The Return address on the package reads "PO Box
14301 Clearwater, Fl 33766"
orders are subject to different terms.
What will my
credit card statement show?
card is discreetly billed and your statement will read Rip n Roll Inc. In fact it is so
discreet that we often have customers calling us to remind them of what they purchased with
their card. There will be no mention of what type of products you purchased on your statement.
Do you sell your
mailing lists, is my privacy secure?
information is kept private, we never have and never will loan, sell, trade
or make public our Data Base with anyone period! Not for any amount of money so marketers
please don't even ask to purchase our list.
We have a customer
database approaching the millions. We would never jeopardize the integrity of our company. Our
database is located on a secure stand alone non-networked server for security reasons. These
are the many reasons we have been so successful and have had so many repeat customers since
1996. Feel free to look at our company record.
personal information secure if I order from you online?
Roll's continued commitment to the customer sets us apart from other online stores. We offer the
best security for online credit card orders and a guarantee that all
personal information is kept in complete confidence. We use SSL - Secure Sockets Layer protocol for
the highest level of encryption available. To date we have not had one case of fraudulent use or
theft of credit card information from our corporation. Our database is also kept on a stand alone non-networked server for security
reasons.You can rest assured when placing orders at Rip n